And In Closing…
Selecting the right company to transact a real estate sale is almost as important as finding the perfect home. Contracts sometimes don’t close on time due to errors or slowness in response to time sensitive documentation. Amanda Vaughn at Commerce Title and Escrow is, as far this Nashville real estate agent is concerned, one of the best in the business. Here’s a letter from one of her recent clients that had a small but significant issue come up prior to closing.
165 Salient Lane
Mt. Juliet, TN 37122
Commerce Title and Escrow, LLC
1812 Broadway
Nashville, TN 37203
August 17, 2011
To Whom It May Concern:
I would like to thank Amanda Vaughn for the outstanding Escrow and Closing service that she provided us with when we closed on our home on Salient Lane. Her assistance went far above the normal type of customer service that is usually given.
Ms. Vaughn was very careful with all of our documentation and paid attention to detail in an absolutely amazing way. We moved to TN from another state and relied on her heavily to make sure that the title of our new home was properly secured. We purchased our home from a huge national building group, but when they did not want to provide Ms. Vaughn with a particular piece of information that she knew was pertinent to securing a clear title for us, she communicated with the builder in a very clear, open and precise way. Her persistence paid off for us; the builder claimed that they had never provided that specific piece of documentation and did not want to submit it. When Amanda insisted that she would not recommend that we close without it, they did finally provide it for us. We are absolutely certain that even if no one else on our neighborhood has a free and clear title to their home, we know that we do!
In addition to all of that, she was incredible about answering any questions, whether by phone or email, in an immediate and complete way. In my business, our policy was to return all calls or emails within the business day. That, in our opinion, was providing exemplary client services. Amanda, however, returned all of our calls and emails usually within an hour despite a very busy and demanding job. She was always pleasant, friendly and professional.
My husband and I commend Amanda Vaughn on her outstanding service to us, and highly recommend her to anyone in need of an Escrow and Closing agent. Please feel free to contact me at 502.386.4644 or marthambryce@yahoo.com if you would like any additional information.
Sincerely,
Martha M. Bryce
Nashville real estate is on the rise again. Prices are attractive and low mortgage rates are making a home purchase a smart choice. If you’e in the market and you purchase, consider Commerce Title and Escrow when choosing a closing company.
Mark Haining
Music City Lifestyles
